How we collect and use your information

We collect personal information to support your care and our service delivery. In some situations, we may receive your information indirectly from other health providers, referrers, or authorized organizations. When this happens, we take reasonable steps to let you know what information we have received and why. You can ask to access or correct your information at any time.

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Where health information is collected indirectly (from another source other than the patient), staff must take reasonable steps to inform the patient, unless a permitted exception applies under the Health Information Privacy Code 2020